Terms and Conditions

Reservation Policies

Reservations must be requested via e-mail to info@fitzroyexpediciones.com.ar and will be confirmed by the same way, as well as modifications and cancellations. Telephone communication does not imply any reservation, cancellation or modification.

To confirm reservations, it is essential to include in the order the following information for each passenger: name & surname, date of birth, DNI or passport number, nationality, food restrictions (if any). Schedule / route of arrival at Laguna Cóndor Mountain Hut.

Bookings

Any reservation is considered confirmed only with the payment of 30% of the same as a deposit. The balance (70%) must be paid before the guest’s arrival. All modifications in confirmed reservations will be subject to availability and cancellation policies.

Minors and guide policies

  • Up to 2 years free of charge (occupying available bed).
  • From 3 to 11 years pay 80% of the adult Rack rate.
  • Over 12 years old are considered adults.

In order to apply the discount, it is essential to present a photocopy of the identity document of the minors, 48 ​​hours prior to Check-In. Otherwise, the adult rate must be applied.

  • Guides and Tours leaders: Consult.

Cancellation policies

  • Any cancellation made up to 20 days before the passenger’s arrival will not be penalized.
  • Any cancellation made between 19 and 7 days before the arrival of the passenger, will have a penalty equivalent to 30% of the total amount.
  • Any cancellation made within 7 days before the arrival of the passenger, will have a penalty equivalent to 100% of the total amount.

PAYMENTS: If there is any payment done at the time of cancellation within the established terms, it will be considered as credit for future reservations.